In the course of our business process analysis and design activities we provide every help to our clients in their efforts to design their business processes, so these are in harmony with their operational and organizational structure – that supports the business objectives defined in their vision. Furthermore, we help make sure that our clients' efficiency improvement initiatives are achieved on an optimum level.
A company’s business processes determine how the clients’ needs can be most effectively satisfied while bringing the company’s profit level and competitive situation to an optimum level. The optimal functioning of each organization or organizational unit does not necessarily ensure the most effective operation of the company as a whole. For this reason, instead of the traditional organizational forms of operation the process-oriented operational solutions come to the front.
During our business process analysis and design projects, we perform the following activities:
- Assessment of processes, organization and operations
- Design of organizational, operational concept / model
- Process design, change, control, implementation
- Process assessment
- Process design, change, implementation
- Preparation of detailed organizational – operational handbook, rules of procedure
- Implementation of a complex corporate process management system
- Process audit of designed, changed processes
- Process design, control in connection with IT system implementation
After the process assessment and process design activities, the process management stage follows. As part of this stage, we provide every help to our clients in their efforts to improve efficiency by constant process monitoring.
We define process indicators that serve to monitor and measure process efficiency, and implement a sensible system for performance measurement. During our work, we also help our clients with continuous change management activities surmount the shock that comes with change.
During our work, we apply software tools that fit the activities’ nature the most.