On a program of the Hungarian Project Management Association on March 22, 2006, Péter Bognár, one of our consultants and Zoltán Keszthelyi, business expert at MOL Rt have given a successful presentation with the title Implementation of an Efficient Customer Relationship Management System.
In their presentation, they have described the CRM system implemented at MOL and presented their experiences of a project that can be considered exemplary in Hungary regarding both its complexity and mode of delivery.
Péter Bognár is glad to answer any of your questions on customer relationship management. If you wish to receive a copy of the presentation you can request it via e-mail and we'll be happy to send it to you.
March 23, 2006